Microsoft Answers Feedback Forum and let us know what you think. If the issue still persists, then I would recommend that you visit forums related Microsoft Hardware devices from the link: Troubleshoot a wireless mouse that does not function correctly: If the issue still persists, then I would recommend that you follow the steps from the link below: Refer the link to check for the corrupted user profile: Fix a corrupted user profile: If the issue still persists, then I would recommend that you create a new user account and check if the mouse works fine without any issues. Also make sure that the batteries for the device are full of charge. I tried the mouse on another computer, and it works on that one, so its not the mouse that is defective.I would suggest that you connect the receiver to a different port. for assistance in solving this problem, click this message".it happens everytime I plug it in.Īpparently the port is a USB 1.1, but the mouse should still be working with it. one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. The message that immediately comes up is "USB device not recognized. It is RF, and here is the a link to the product itself. When I plug it in, it keeps coming up saying "unknown device". Download Microsoft Wireless Optical Mouse 2. I installed Microsoft Intellipoint 5.2 hoping that would help, but still no luck. Free Microsoft Wireless Optical Mouse 2.0 drivers for Windows XP 64bit. Microsoft Wireless Optical Mouse 2000 free download - Microsoft IntelliPoint Driver (98/Me/NT/2000/XP), Kensington USB Optical Wireless Mouse, Kensington HID Optical Wireless Mouse, and many more. There wasn't any additional software that came with the mouse, you are just supposed to plug it in and it should work. It says on the microsoft website that that is all I need. I have Windows XP with the service pack 2 installed.
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